Iris Wallet FAQ

What happens if I lose my secret phrase or keyfile?
What happens if I lose my secret phrase or keyfile?
Can Iris Wallet access my funds?
Can Iris Wallet access my funds?
Someone is asking for my secret phrase to "validate" or "sync" my wallet
Someone is asking for my secret phrase to "validate" or "sync" my wallet
How do I create a new wallet?
How do I create a new wallet?
How does Iris store my keys?
How does Iris store my keys?
How do I import an existing wallet?
How do I import an existing wallet?
What's the difference between V0 and V1 wallets?
What's the difference between V0 and V1 wallets?
What's the difference between NOCK and NICK?
What's the difference between NOCK and NICK?
Why is my transaction taking so long?
Why is my transaction taking so long?
I sent tokens to the wrong address. Can I reverse it?
I sent tokens to the wrong address. Can I reverse it?
Where does the price data come from?
Where does the price data come from?
I forgot my password. How can I reset it?
I forgot my password. How can I reset it?
Can I use Iris on multiple devices?
Can I use Iris on multiple devices?
Is my transaction information private?
Is my transaction information private?
How do I contact support?
How do I contact support?